Preferred Rehab Physiotherapy - Active Medical - London (2025)

M Levy

02:06 26 Sep 24

Jenna is always professional, listens to her clients concerns, and always has helpful advice. The treatments and level of care she provides are fantastic!

Nicole R

12:37 10 Sep 24

Stepping into my appointment with Jenna was the best thing after a long day at work. She was very easy to get along with, I felt comfortable the whole time, it felt like I was catching up with one of my friends I had known for a long time while receiving treatment. Cannot recommend Preferred Rehab enough - thanks again!

Lauren Cole

21:43 05 Sep 24

John is so knowledgeable and always takes time to explain what he's doing and why. He seems to really care about how you're doing, it's not just a job to him. I'd recommend him to everyone!

j

20:50 04 Sep 24

Monique Pringle

18:35 12 Aug 24

Friendly helpful and clean - Bryan is definitely someone that knows his stuff and will give you an awesome massage. The front desk staff handle the paperwork end of things so it was very easy. Really enjoyed my first visit will be going back. Cheers

Shkurte Beka

22:37 16 Jul 24

Such a great experience with Dr.Lyons. The staff were incredibly supportive and friendly, making me feel comfortable from the moment I walked in.Dr. Lyons is very knowledgeable and took the time to explain my treatment plan thoroughly. He also provided clear instructions on what to do and what to avoid to ensure the best results.I highly recommend this clinic to anyone in need for chiropractic care.

Jean Montague

23:31 05 Jul 24

Great rehab; had difficulty with neck and shoulders. The team I have brought back the mobility that had been missing for years. It was so bad I was having problems driving, having difficulty checking the blind spots. I'm extremely happy with the results. Thanks, guys, you're the best. Jean Montague.

Jennica Cottenie

03:02 12 Apr 24

Manuel Baiorte

16:55 01 Apr 24

friendly and knowledgeable staff, great experience

Darren

18:15 29 Mar 24

I usually don't bother leaving reviews, but I owe it to John and Lauren for all the help they've been. They were fun and engaging to work with, and equipped with the knowledge to address my concerns. The front desk was also very professional and efficient. Would definitely recommend this clinic.

Lori Ward

02:12 15 Mar 24

Knowledgeable, friendly and thorough. A great physiotherapist.

Hayley Malcolm

19:31 12 Mar 24

I’ve been seeing Dr Craig Lyons for a few years now after being referred to him by my RMT. He is always super friendly and is able to address my concerns. He is able to not only explain what’s going on with my body but is also able to educate me so that I understand what’s going on as well. Would highly recommend Dr Craig Lyons.

Rossana Ungson

02:07 26 Feb 24

Our experience is always the best at Preferred Rehab Active Medical, from the staff at the desk to our physiotherapists they are all caring, kind and professional! My mom and I have benefited from their care several times.

Kay

22:22 29 Jan 24

I have been having neck, shoulder and shoulder blade pain for a few weeks now. I looked up chiropractors and came across preferred rehab. I would highly recommend this place! Dr.Craig was very knowledgeable and did a thorough assessment. He then explained in detail what my problem was and worked to treat it! Very nice and professional!

Kim Keatings

05:45 03 Jan 24

THEY ARE VERY FRIENDLY AND HELPFULL

Jovan Tadic

20:16 22 Dec 23

The best place for rehab.

Chip Seiling

03:02 22 Dec 23

Professional and on time.

Mr. Enigma

15:04 06 Dec 23

A variety of services offered. I would call it one stop shopping experience for your physio needs. Accredited and professional staff with a friendly calm atmosphere.

alisa bere

01:50 06 Dec 23

Lana Salih

00:29 28 Nov 23

Such a great place to receive physiotherapy treatment. The staff is friendly and attentive to our needs and preferences. I appreciate the efficiency – as soon as you enter the office, they recognize who you are and who you are booked with. They promptly check you in, and there's no long wait. They employ various techniques to ensure that your issues are addressed effectively.The secretary is excellent at scheduling, sending email reminders so you don't forget about appointments and informing you about your assigned physiotherapist. They always find a suitable time that works for you, which is especially valuable for full-time employees due to their flexibility.I am grateful for the work Jaimik has done for me. He even sent the necessary information to my family doctor regarding the treatments I need. My experience with my physiotherapist has been truly exceptional.

Maria K

22:08 02 Nov 23

I have been seeing physiotherapist Dr. John A. Abellanida for several weeks and have felt such an improvement in my condition. He is an awesome physiotherapist, very professional, kind and attentive. The same applies to all the staff working with him - Chelsea, Lauren, Kayla a the front desk ladies - Rowena and Melinda. All are very professional and friendly. I'm very grateful for their help and I highly recommend them!

Doris Otohwo-Aregbe

22:17 19 Oct 23

Nova MacPhail

15:46 18 Oct 23

The more I go, the more impressed I am with this facility!

Brenda Montpetit

16:37 13 Oct 23

First time for service, very impressed. Bright new building, clean. Reception, Rowina, was pleasant and very helpful. My therapist, John and Chelsea were very thorough, attentive to detail and informative to their findings and what the plan going forward will be. Looking forward to working with them to get back to moving comfortably again.

Abdullah M. Al-Otaibi

04:19 09 Oct 23

My experience at my preferred rehab center was truly exceptional. The staff, including Rowena at the front desk and Jaimik, the physiotherapist, played a crucial role in my rehabilitation journey. Rowena's warm and friendly demeanor made me feel welcome from the moment I walked in, and Jaimik's expertise in addressing my plantar fasciitis pain and trigger points was remarkable.The facility itself was well-maintained and equipped with the latest technology, ensuring I had access to the best resources for my recovery.Impressed by the care I received, I referred several friends to this rehab center, and they, too, have had positive experiences. This reaffirmed my confidence in the center's high standard of care.In summary, my experience, along with my friends' success stories, highlights the exceptional quality of care provided by this rehab center. I wholeheartedly recommend it to anyone in need of rehabilitation and physiotherapy. With an amazing staff and a commitment to excellence, it's a place where you can trust in your journey toward recovery and well-being.

Geraldine Preiss

18:59 06 Oct 23

Super person and technique!All round good experiences for over a year.

Susan Bobier-Thompson

19:17 03 Oct 23

Dr. Craig listened and was helpful, just in 1 visit!!! Can't wait to go back, I feel this will definitely help!

Nova MacPhail

11:51 02 Oct 23

Madison Smith

18:11 28 Sep 23

The best clinic for physiotherapy! They have helped me with multiple injuries and I will continue going back whenever needed.

h g

18:05 28 Sep 23

Great service! The physiotherapist are very knowledgeable and listen to all your needs. And the front office staff is great! I especially like Melinda. She is so friendly. I love coming in for my appointment when she is there.

Kate

16:48 28 Sep 23

Jenna is a fantastic RMT! She takes the time to listen to your history of symptoms and targets the areas appropriately. She is great with prenatal massage and has a bolster to let pregnant individuals lay on their fronts with the cut out for the growing belly. My pain and tension was much reduced after our session. I highly recommend booking with her!

Chelsea Hartford

18:39 20 Sep 23

Jenna is hands down the best massage therapist I have seen. Not only does she help to relieve my pain, she makes it last as well!! The physiotherapists, Kate, John, and Jaimik provide the best care as well. Everyone works as a team and you can see the passion they have for their work! Some of the most friendly and helpful staff I have ever met.

Jeramy G

01:15 25 Aug 23

I've been working as a personal trainer since 2011 and have a solid understanding of fitness and corrective exercise. My experience at Preferred Rehab exceeded my expectations. Kate and Chelsea played a pivotal role in my recovery journey. Initially, I was experiencing weakness in my hands, and both my doctor and the first physio therapist suspected carpal tunnel. However, Kate and Chelsea skillfully diagnosed the issue as an impinged nerve in my back. Over the course of a month, they diligently worked with me, and I'm thrilled to say that they successfully resolved the problem. Thanks to their expertise, I was able to return to my training routine comfortably. Their professionalism and accurate diagnosis truly made a difference. I highly recommend Preferred Rehab for their exceptional care and knowledge.

Alero Ogbeide

17:54 16 Aug 23

So I've come to see Kate & Chelsea for while now and for different injuries / prevention. I honestly could not recommend this location enough!! They're some of THE most knowledgeable and informed, kind, compassionate practitioners I've ever met (and as a former athlete, I've been to many different locations for physio) and I love how they listen and support. They use many different treatments and techniques, and they are always willing to explain what they're doing or explore other options you may want.Jenna is also a phenomenal massage therapist - she can EASILY find any knot or sore spots and expertly works on them at your comfort level.The front desk staff are kind and welcoming (shoutout to Rowena!) and coming here is honestly just a relaxing part of my day. I'm confident that anyone who walks into this establishment is and will be well taken care of.If you're looking for a good experience from an all-round great staff team, this is the place!!

Fiona HUNTER

23:24 07 Dec 22

First time here and the assessment and treatment were excellent. Took a detailed history to understand how the issue developed. Then did a great physical identifying and working on area of concern together with 'home work' to help improve the issue. Look forward to my next appt.Several weeks on and the team have changed my life! That may sound dramatic but issues with my back had me unable to do simple things like walk round the block! This team are amazing cannot speak highly enough of their service and the way they care and desire to improve life for those who need them.Update: Had John Abellanida for Physio who is new to me and Craig for Chiro. Both amazing felt sooo good when I came out. Excellent practice cannot rate them highly enough.

John Howie

16:21 16 Nov 22

As a new client of Preferred Rehab Physio, I have had great success in my recovery. The staff provide a very welcoming environment and the outward empathy and compassion is very evident in their personal approach to each client. I give the team 5 Stars for the professional client care. For all your physical injuries needs you will find Great staff and service.

Derek Vipond

15:57 04 Aug 22

Working with ANDRA CIORBA (and her team) was amazing. She explained everything in detail before we began and went over options to make a plan for recovery. Scheduling was accommodating and the email reminders make sure you don't forget. It was also really convenient that they were able to direct bill my insurance company. HIGHLY RECOMMENDED!

Asma Bagajati

01:07 24 Jun 22

Such a great place to get physio treatment. The staff are friendly, listen to what we need/prefer. They will try different techniques to make sure your injury is taken care of.The secretary is great with scheduling, sending email reminders so I don't forget about appointments, and for a busy mom like me, they are very flexible with timing and accommodate if I need a last min appointment change.Side note-- massage here was great too! It's nice to be able to do all my appointments in one location.

Sarah Lee

23:35 22 Jun 22

I have been to a number of physiotherapists in town and they were all good. I found Kate especially exceptional in her expertise and professionalism which made her stand out among others. Kate was also very thorough and personable so that I felt comfortable sharing my health-related goals and concerns. I felt listened to and cared for, as she was checking my muscles and joints for proper diagnoses and root causes. I would highly recommend Kate!